Driving All Blacks Store Conversions in Asia

SEM

our results

Overview

The Rugby World Cup marked a pivotal moment for the All Blacks—a chance to secure a historic third consecutive title while expanding their global influence, particularly in the Asian market. Recognizing the All Blacks' powerful global brand, our objective was to leverage this momentum to connect directly with fans across Asia, driving online sales and brand engagement.

We partnered with the All Blacks Store to achieve key goals: targeting the right Asian markets, optimizing ad strategies, and ensuring long-term revenue growth through precise attribution. The result? A significant surge in conversions, revenue, and fan engagement across Asia.


objective 1:

Identifying and Targeting Key Asian Markets

Objective

Pinpoint the most promising Asian markets to maximize conversions and revenue for the All Blacks Store.

Our Approach

  • Market Research: We analyzed demographics and purchasing behaviors to identify priority markets, including Japan, Singapore, Malaysia, Taiwan, Hong Kong, Thailand, Indonesia, and Mongolia.
  • Localized Advertising: Crafted ad copy in both English and local languages to resonate with native audiences and expatriate Kiwis.
  • Mobile-First Strategy: Optimized campaigns for mobile devices, ensuring a seamless shopping experience in regions with high mobile usage.

Results

  • 135% increase in revenue from targeted Asian countries.
  • 122% growth in total transactions.
  • 61% boost in conversion rates.


objective 2:

Building Momentum Ahead of the Rugby World Cup

Objective

Establish brand presence and drive early sales in the lead-up to the 2019 Rugby World Cup.

Our Approach

  • Early Campaign Launch: Initiated advertising campaigns before Christmas 2018 to capture early interest and build anticipation.
  • Multi-Channel Strategy: Utilized a mix of Google Text & Shopping Ads, Display Ads, and Gmail Ads to create a comprehensive digital footprint.
  • Optimized Ad Management: Combined manual and automated optimizations to fine-tune campaigns for maximum performance.

Results

As the Rugby Championship approached, the All Blacks Store saw a steady rise in sales, leading to a surge in orders leading up to the RWC kick-off. This momentum was crucial in driving continued success throughout the tournament.



objective 3:

Ensuring Long-Term Revenue Growth Through Attribution

Objective

Implement effective attribution models to support sustainable revenue growth beyond the RWC.

Our Approach

  • Rebuilding Google Ads Account: Aligned campaign structures with strategic objectives for better tracking and optimization.
  • Data-Driven Insights: Focused on accurate attribution to understand the customer journey and optimize for future growth.
  • Scalable Advertising: Expanded campaigns where performance indicated strong ROI, ensuring consistent growth.

Results

The All Blacks Store experienced a 134% year-over-year revenue increase in Asia, with online sales from the region accounting for nearly 12% of total annual revenue. Orders flooded in from across Asia, solidifying the All Blacks’ presence in a rapidly growing market.


conclusion

Through a combination of targeted market strategies, early campaign activation, and data-driven optimizations, the All Blacks Store successfully expanded its footprint across Asia during the 2019 Rugby World Cup. This approach not only delivered substantial increases in revenue and conversions but also strengthened the brand's global connection with its dedicated fanbase.

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We have extensive experience working with companies across all industries, shapes and sizes.

Our strategic process uses your first-party customer data to develop insights from your existing customers to optimise strategies and tactics across persuasion, attention, and transaction to deliver new customers consistently.
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