Fighting & Earning Growth in a Retail Recession

SEM

our results

Overview

With the merger of Kitchen Warehouse and Kitchenware Direct, there was a need for a full integration of the two AdWords accounts and support of the joint SEO efforts through paid search advertising.

LOGIC1 were chosen to work with the KWH team during this integration and to create a robust AdWords campaign structure, focused on detail, relevancy, user journey and long-term business goals. In the first months we were challenged with ensuring the traffic levels remain strong, while the long-term objective was to achieve a CPA under AU$18 with Cost of Services to be under 15%.


objective:

Ensure minimal loss of revenue

Approach

Having access to two separate sets of data from each brand’s AdWords account, our initial work focused in in-depth keyword- and ad copy-level analysis. The brand previously used a data SAAS+ PPC management tool that had worked successfully for a time but with unchecked automation, the performance was dropping. We wanted to create a mix of automation and hands-on management.

  • Focused on granularity to ensure the algorithms were fed the data required
  • Created new campaigns with this in mind
  • Updated all content within feeds to give the best chance of revenue increases
  • Thanks to the clients drive to test and trial new opportunities, we had the flexibility of taking advantage of any new AdWords products and releases available in Australia and deciding on their use based on the actual results.

conclusion

This piece of work was nominated in the Google AU/NZ awards.

+79.54%

New search queries gained Autogrow

Better content = increased engagement Large tourism operator targeting international travellers.

+19%

Revenue increase with mobile UX changes Canyon Swing

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We have extensive experience working with companies across all industries, shapes and sizes.

Our strategic process uses your first-party customer data to develop insights from your existing customers to optimise strategies and tactics across persuasion, attention, and transaction to deliver new customers consistently.
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